FAQ
Incognito Casino FAQ answers 15 questions UK players ask before depositing. Topics include the Secret Jackpot Mega tier from £5,000,000, daily free spins, sportsbook across 50+ sports, crypto withdrawals, KYC verification and what the 35x wagering actually means in practice.
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Live chat is 24/7, under 2 minutes average. No phone line. Email handles the more complex stuff. Most account issues get sorted in one chat session without needing to escalate anywhere.
£7,000 split across 250 winners, picked randomly. You do not know if you have won until after it closes. Prizes credit automatically, nothing to claim.
No download needed. Browser on iOS or Android, that is it. All the games, the sportsbook, account management. New UK registrations are roughly 63% mobile at this point, so the site is built around it.
Evolution Gaming handles the whole live floor. You get Blackjack, Roulette, Baccarat, Hold’em, Crazy Time among others. Stakes above £100 per round? There is a High Roller lobby with its own separate entry.
Most of them sit right in your account settings. Deposit caps, loss limits, session length controls, cooling-off options. Self-exclusion needs a conversation with support. Reality checks are there if you want them, optional.
Opt in once and you are in. Any spin at £0.20 or above feeds into the pool from that point. There are four tiers running independently: Mini, Minor, Major and a Mega that seeds at £5,000,000. Wins pay out within 72 hours automatically.
Put a deposit in within the last 7 days and 15 spins land in your account each day. Extra drops come on Mondays and Fridays. Whatever you win from those spins needs 20x before it becomes withdrawable cash.
Live dealer tables, crash games, jackpot slots, instant win titles. Live casino is on Evolution, 127+ tables running. Crash section is led by Aviator and JetX, rounds done in under 60 seconds.
Usually within 24 hours of sending photo ID and a proof of address under 3 months old. After that first approval, you do not go through it again on future cashouts.
It does. Football, horse racing, esports and a lot more. North of 1,300 events on a typical day across 50+ sports. Same account as the casino, same balance, no second login involved.
Bonus funds need 35x before you can withdraw. Spin winnings are 20x. The promotions section on the official site has the full list of eligible games and terms. Read it before you hit activate.
Six cryptos supported for cashouts: Bitcoin, Ethereum, Litecoin, Tether, Ripple, Dogecoin. Most networks push it through in minutes. Nothing charged from the casino side on withdrawals.
Three deposits, three match rates. First gets doubled, second gets 150%, third comes in at 200%. The ceiling across all three combined is £1,500. Each one carries 35x on the bonus and has to be claimed individually from the promotions page.
Twenty pounds, across every method. Cards, e-wallets, crypto, it does not matter which one you use. Processing time differs but the minimum stays fixed regardless.
Curaçao Gaming Control Board licence covers the platform. RNGs on all games are certified independently. SSL on all traffic, and player funds sit in accounts separate from operational money.
